Systems & Network Administrator at FINCA International

Essential Duties and Responsibilities:

• In conjunction with FINCA Services Africa, designing and recommending appropriate Network Infrastructure and technologies  for FINCA,
• Installation and maintenance of network resources such as routers, switches, firewalls and system software applications, including remote site deployments as required.
• Installation, configuration and updating network server software upgrades, file sharing and domain security protocols.
• Configuration and managing servers
• Design and manage Active Directory
• Setup, manage and enforce group policies and network security policies on the LAN, WAN and Internet
• Installation and maintenance of corporate email systems.
• Ensuring availability of the network resources at all times
• Investigate problems with network components and hardware and ensure appropriate corrective actions are taken
• Oversee and maintain content filtering solutions
• Install and maintain network cabling
• Install and maintain fiber where applicable
• Provide technical advice as required for system planning.
• Developing and maintaining network standards and keep all documentation related to the network infrastructure.
• Regular and timely reporting and escalation of all network related problems to all relevant parties.
• Working closely with outsourced vendors to implement and manage the network infrastructure
• Develop good working relationships with other members of the team and vendors
• Perform any other related duties that may be assigned from time to time.

Qualifications and Experience:

• Bachelor Degree /HND in Electronics /Computer Science or its equivalents
• Minimum of 3years experience within a technical support environment, including hardware, software and network support. Also previous experience as a network administrator.
• Experience in the use of routers, switches, hubs and other network interfaces.
• Proven ability to resolve networking problems efficiently and effectively.
• Knowledge working with Linux and Windows Operating Systems
• Network Storage platforms awareness
• Proven ability to work creatively and analytically in a problem-solving environment
• Proven success in contributing to a team-oriented environment
• Proven ability to balance, prioritize and organize multiple tasks
• Excellent interpersonal, written and oral communication skills
• An MCSE /CCNA/CCNP or Linux Certified is added advantage
• Prior experience working in a telecom industry is an added advantage.

Critical Competencies

• Leading with integrity – Reinforces our values through daily behavior and holds others accountable to ethical behavior
• Employee engagement – Maintains a fulfilling work environment and engages staff based on their strengths. Mentors others to develop their skills and provides feedback on performance regularly.
• Responsible for results – Takes responsibility for own actions and manages others to focus on key priorities.
• Recruitment and staffing – Makes quality hiring decisions; Forecasts staffing needs accurately; Follows Company hiring process
• Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; continually works to improve supervisory skills.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Financial responsibility – Conserves organizational resources and works within budget guidelines.

Key Deliverables

• Ensure information system costs are within budget
• Ability to get a good return on investment in computerized banking systems.
• Maintain minimum downtime on information.
• Timely and efficient implementation of information system in the Region.
• Timely and promptly delivery of services to customers.
• Ensures financial reports are produced accurately and timely.
• Ensure an efficient information system.