System and Network Administrator at Sophia ERP Limited (SEL)

Key Responsibilities

1.      Network, Server & Security Management

• Monitor and maintain network servers and all active devices
• Manage the network Infrastructure
• Administer Active Directory, manage user accounts and assets, assign and update security permissions on the network according to security policy.

2.      Network & System Performance

• Monitor system performance, IT system operations and storage utilization.
• Recommend improvements and automation to existing business processes.

3.      Network Deployment Management

• Efficiently Install, configure and successfully deploy solutions across the network
• Upgrade systems with new releases and model
• Manage installations, upgrades and configurations of IT hardware and software

4.      Business Continuity, Data & Asset Management

• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Maintain Technical documentation, Manuals and IT policies, documentation of IT Assets, processes and procedures.
• Maintain and ensure prompt renewal of software licenses

5.      User Support

• Prioritize and resolve User support tickets
• Provide adequate technical support to teams during assessment, training or other key exercises
• Troubleshoot system issues and outages

6.      IT Procurement & Vendors Management

• Manage all procurement processes for IT hardware or software
• Liaise with Vendors or stakeholders to ensure delivery of IT infrastructure according to defined specification, in good condition and record time.

Requirements

• Bachelor’s degree in computer science or related field. Professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus
• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Knowledge of and experience with network infrastructure
• Candidate must reside in Lagos