System Administrator / Lead at Tropical General Investments (TGI) Group

Job Description

• The System Administrator will be responsible for managing the IT operating environment, coaching other members of the team and supporting them to resolve related issues
• He will have overall responsibility for designing, implementing and maintaining associated systems.

Responsibilities

• Management of Mail Servers including all communication and collaboration services offered
• Device configuration, management and enrolment.
• Identify security risks within the environment and services and suggest mitigations.
• Support a hybrid Microsoft environment.
• Build, support and maintain the configuration management suite, including multiple Windows Enterprise desktop images (WIMs), automated task sequences, automated backup infrastructure, central imaging environment, automated software deployment and patch management updates.
• Build, support and maintain Active Directory Group Policy Objects that are used to secure and configure the enterprise client-computing infrastructure.
• Build, support and maintain support documents, standard operating procedures and policies related to the network, security systems, server and storage infrastructure, and the client-computing infrastructure.
• Work with application developers and third-party vendors to develop software or virtualized installation packages for network deployment via the Enterprise configuration management suite.
• Management of asset lifecycle process through planning and forecasting, including recommendation for replacement of obsolete or end-of-life resources as needed
• Interacts with external vendors to evaluate technology changes, including licensing and contracts, and their impact on the business.
• Investigates and analyses resource utilization and prepares reports and metrics, making appropriate changes to optimize the infrastructure and provide the highest possible level of performance and security.

Qualifications

• Minimum of Bachelor's Degree in Information Technology or related discipline.
• MCSE Core Infrastructure
• Knowledge of Microsoft Server Technologies
• ITIL Foundation
• Minimum of 5 years establishing and maintaining mailboxes, user accounts, distribution groups and providing input on enterprise exchange policies and procedures, supporting Office 365 including SharePoint.
• Minimum of 5 years working with Windows Server OS, Mobile device OS, Client/Server knowledge, Microsoft Active Directory, in depth understanding of Cloud services.
• Deep knowledge of High-Availability computing and networking (load balancing, TCP/IP,DHCP, DNS).
• Familiarity IP telephony and UCC Protocols (SIP, H.264, and H.323) and understands the impact of QoS in the UCC ecosystem.
• Knowledge of Windows Server 2016, Hyper-V, vSphere, Citrix, SQL, and Terminal Services.
• Familiarity with SQL and database operations.

Behavioural Qualities:

• Excellent critical thinking and problem solving skills.
• Ability to correctly prioritise competing objectives.
• Patient and professional demeanour, with a can-do attitude.
• Good team spirit and commitment to working well with others.