Survey Officer at AIICO Insurance

Job Description

• Retail Non-Life Underwriting team is seeking to recruit a young, self-motivated, and talented staff to join the team as a Non-Life Survey officer. The successful candidate will assist the rest of the team to identify business needs and implement plans to actualize the organization’s goals

FUNCTIONS & RESPONSIBILITIES

PRE-LOSS SURVEYS

• Prompt inspection of low and medium risks (properties/assets, Fire, engineering, and other lines)
• Identify inherent hazards associated with such risks (Private dwellings, offices, shopping complexes and industry risks, etc.)
• Consider and evaluate key risk parameters such as location, construction, hazards, protection, human elements, housekeeping, etc.
• Identify risk and mitigating measures on-site.
• Analyse the risks and proffer possible control measures (risk improvement recommendations).
• Determination of the EML of the risk is a key aspect of the assessment.
• Discuss risk improvement recommendations on-site with the insured’s representative.
• Follow up with the implementation of risk improvement recommendations and flag cases of non-compliance for the attention of Management.
• Communicate risk improvement recommendations to the insured/broker.
• Schedule follow-up visits to monitor compliance with RIR.
• Processing surveyors’ bills, Marine Superintending bills
• Preparing Monthly Pre-loss reports for audit use
• Pre-loss Inspection of Motor Vehicles

POST-LOSS SURVEYS

• Conduct on-the-spot assessment of incidents.
• Visit the incident site and get a brief of the incident through the insured’s rep.
• Investigate and determine fact(s) about the loss.
• Take pictures of incident
• For minor motor accidents, discuss and review estimates, where available, with insured’s garages
• Estimate quantum of loss and suggest tentative and reasonable reserve(s)
• Determine if there would be salvage.
• Promptly issue reports and communicate accordingly to all stakeholders within the business.

EDUCATION AND EXPERIENCE

• B.SC./HND Insurance
• B.Sc./HND in any other Science or Social Science course or any related field.
• Professional Certification (ACIIN or ACII) would be an added advantage
• Minimum of 2-3years’ experience as a Survey/Inspection officer, Underwriting experience will be an added advantage

SKILLS / COMPETENCE REQUIREMENTS

• Excellent verbal and written communication skills
• Must have eyes for details, and must be able to work with little or no supervision
• Knowledgeable in Excel skills
• Must possess strong underwriting skills in non-life business
• Excellent interpersonal relationship skill
• Time management skill
• Proficient in the use of Microsoft applications and spreadsheets, Particularly Word, Excel, PowerPoint, and Project and InfoPath
• Must possess relationship management, analytical & problem-solving skills.
• Ability to work with little or no supervision.
• A self-starter and self-motivator.
• Ability to adapt to new environments.