Support Engineer - Unified Comms at M-KOPA

About the job

• Are you looking for an opportunity to work in a company where progress, and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.
• This is a fully remote 2nd line Support role in a small team supporting M-KOPA's 1000+ contact centre users on their VOIP, PBX and Cloud Infrastructure.
• Essential skills for the role should include, experience in a similar sized "high availability" call centre support environment. Windows and Linux server admin skills, IPSec, SQL and Azure skills are vital.
• There is a on-call week for support 1 in 4 weeks, that is compensated and the team boasts a collaborative learning environment where new tech is at the forefront.