Support Engineer Intern at Zkteco Biometric Limited

Job Description

• Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware/software problems
• Actively update, maintain and monitor all aspects of company’s product devices
• Install and configure computer systems and applications within the company
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
• Act as the initial point of contact for all product related concerns from clients or other employees
• Organize and file documentation pertaining to warranties and instructional guides for company products

Qualifications

• First degree in Computer Engineering, Cyber Security, Systems Engineering and Electrical Electronics Engineering is an added advantage.
• Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
• Corp members currently undergoing their National Youth Service Corps (NYSC).
• Ability to work under pressure
• Ability to prioritize tasks based on urgency and importance
• Motivation to learn new skills and technologies
• Critical thinking and problem-solving skills
• Great interpersonal and communication skills