Supervisor, School Inspection at EKOEXCEL

Job Description

• Working for the technical implementing partner for the programme, you will work towards preparing Lagos and its youth for a bright future with a strong educational foundation.
• Being part of this transformative programme will be a challenging but fulfilling experience. You will have the opportunity to impact young lives and help build the future of Nigeria’s “Center of Excellence”, developing the quality workforce needed for the future in Lagos State.
• The programme is one of the most exciting and ambitious education programmes not only in Nigeria, but also across Africa.
• A quality education has the power to transform the opportunities for Lagos’ youth and the State.
• In joining us, you will join a group of dynamic and passionate Nigerians taking concrete action to help ensure a better future for the children of Lagos.

School Inspection:

• School Inspection is the auditing of our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive. School Inspection ensures compliance with procedural requirements through frequent school observation visits and audits of school operations.
• Program managers use the data School Inspection collects and audits to uphold a consistent service level standard at each school.
• Managers also use School Inspection data to validate the data collected from other sources and used by other teams.
• We have established high standards for our many schools.
• Ensuring these standards are maintained across every single school is integral to the success of our model.

About the Role

• As a Supervisor, School Inspection you will be responsible for managing the school inspection associates and oversee the School Inspection Team to ensure all assigned roles are carried out and to ensure all issues reported to the headquarters are accurate.

What You Will Do

• Create extensive audits - primarily in Survey-to-Go software, to be used by School Inspection team
• Conduct first level analyses of audits conducted by School Inspection team to identify key issues/trends to be resolved based on data gathered
• Create regular written summary and detailed reports of School Inspection audits, issues, resolutions and recommendations
• Create periodic presentations on School Inspection activities to State Program director and other stakeholders as required
• Follow up with applicable Bridge managers in the affected functions to ensure resolution of identified issues in a timely manner
• Manage a field team of over 20 School Inspection Associates
• Oversee the School Inspection Associates to ensure all duties as assigned are carried out.
• Manage the School Inspection Associates route maps and budgets.
• Validate the work of the School Inspection team on a regular basis. This requires constant field travel.
• Ensure all the issues reported to HQ by the School Inspection Associates are accurate.

What You Should Have

• University Degree in Business Administration or Management
• 5 - 7 years of professional work experience preferably working in the field or managing field teams
• 3 - 4 years in Supervisory and management roles 
• Experience managing and working with remote or field based employees
• Experience collecting and analyzing large amounts of data in a systematic and organized fashion  
• Solid problem-solving capability; must be proactive in solving both major and minor issues that arise
• Highly organized, detail-oriented and able to manage multiple tasks within tight deadlines
• Positive can-do attitude; is able and willing to take on any challenge
• Demonstrated capacity to plan, prioritize and deliver tasks on time to meet goals in a high pressure environment
• Passionate about following processes and procedures, extremely data-driven with strong analytical skills
• Strong project management experience
• Excellent oral and written communication skills required
• Strong computer skills, including MS Office, Internet.
• Experience in creating surveys using any of the available tools
• Solid geographic knowledge of assigned State necessary
• Willing to travel in all weather.

You’re also:

• A detailed doer - You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind - You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver - Growing any business from scratch comes with massive and constant challenges. On top of that, KwaraLEARN works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate - The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner - You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker - When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator - You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions - and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.