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  • Posted: Jan 9, 2023
    Deadline: Not specified
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    On August 16, 1947, Standard Bank opened its doors at 79th and Ashland in Chicago. And since that time, we’ve continued to open the door to customer-centered banking services in communities and neighborhoods throughout Illinois and northwest Indiana. Ours is a history of strategic growth and expansion. Yet, our growth has never caused us to lose sig...
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    Supervisor, Outbound

    Lead a team of outbound consultants in the day-to-day operations of the contact centre to drive customer engagements, satisfaction and retention in fulfilment of the strategic goal of the CCC and the business at large.

    Qualifications

    • Minimum of First Degree
    • Professional certification will be an added advantage

    Additional Information

    Behavioral Competencies

    • Strong Leadership Qualities.
    • Strong verbal and written communication skills.
    • Good Data Analytics and Presentation skills.
    • Knowledge & Experience in Effective Service Delivery.
    • Strong Influencing and Persuasive Skills.

    Technical Competencies

    • A good understanding of the Bank’s full range of products.
    • A basic knowledge of regulations governing the management of financial services.
    • Understanding of the branch service standard and practice.
    • High degree of intelligence, communication and analytical skills.

    Method of Application

    Interested and qualified? Go to Standard Bank And Trust Co on jobs.smartrecruiters.com to apply

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