Supermarket Store Supervisor (Oko-Oba) at West Africa Vocational Education (WAVE)

Our Client, a fast growing Retail Company is championing a new wave of neighbourhood retail/supermarket stores. Built with the model of Modern Supermarkets, but uniquely crafting out their styles, is looking to fill several roles to manage their stores across locations in Lagos. Please take a few minutes to read through below and apply if this is you.

Locations:

• Oko Oba , Ipaja Road, Agege
•  Alu-Nla Agege,
• Morroco, Shomolu, Lagos

Reporting to: Area Manager

Supervises: Sales Associates (Cashiers)

Applicants must live within 30-45 minutes commute of the location applied

Salary: N264K Gross

Hours: Two Shift Schedule Between 8am and 9.30pm with an hour break

Requirements:

• Minimum HND/B.Sc degree
• 4 Years relevant work experience
• Physically fit to stand for hours and lift heavy items
• Lives within 30 -45 minutes commute to the location

Responsibility

• Responsible for the management, operations and success of the assigned store
• Ensure the store is operated in line with the Company’s culture, policies and standard operating procedures.
• Keep the store in order and clean.
• Take care of a sufficient inventory according to the company´s order system and inventory policy (no missing items, no excessive stock, fresh products).
• Ensure that all customers are approached in a friendly way.
• Ensure as little shrinkage as possible.
• Manage the personnel in the most efficient way.
• In order to stay ahead of competition, it is required to apply the principle of economy the maximum extent.

Specific Decisions and Responsibilities:

• The Store Supervisor performs all tasks of his Assistants (cleaning, unloading of pallets, working at the checkout etc).
• Makes sure that all reports, cash and receipts are correct and complete.
• Makes sure all cashiers are well trained.
• Plans the schedule of his team including the holiday plans
• Plans the breaks of the staff.
• Suggests potential cashiers as Store Supervisor or Store Supervisor’s Deputies.
• Responsible for the final calculation and complete documentation at the end of the shift of each cashier.
• Is in charge of arranging correct money transfers to the bank.
• Is in charge of all cancellations of total receipt, complaints as well as returns from customers. If he judges that a customer complaint is suspicious or unjustified he reports the case to the Area Manager for decision.
• Checks the procedure at the check out
• Checks the deliveries from the Warehouse and direct suppliers and reports any delivery mistakes.
• Responsible for all books, reports and forms in the store.
• Decides on orders and order quantities
• Responsible for correct counting in case of physical inventories.
• Trains personnel for other stores in case required.
• Responsible for 100 % price label accuracy.