Supermarket Manager at Fresh Catch and More

Description 

• The selected candidate will take charge of managing staff, overseeing inventory, and elevating customer service to guarantee a positive shopping experience for the customers.
• The pivotal role as the Supermarket Manager is instrumental in upholding high levels of customer satisfaction and steering the team toward the achievement of our business goals.
• If you are ready to lead and contribute to a thriving retail experience, apply now to be an integral part of our success story.

Responsibilities

• Develop and implement strategies to drive sales and increase profitability.
• Manage the supermarket's budget, including monitoring expenses and minimizing waste.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
• Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
• Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Required Qualifications

• Bachelor's Degree in Business Administration, Retail Management, or a related field (preferred).
• Proven experience as a Supermarket Manager or in a similar role.
• Knowledge of retail industry trends and best practices.
• Familiarity with safety and sanitation regulations and standards.
• Strong understanding of financial management principles.
• Ability to work flexible hours, including weekends and holidays.
• Excellent customer service skills.
• Ability to lift heavy objects and stand for extended periods.

Required Skills:

• Strong leadership and management skills to effectively lead and motivate a team.
• Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
• Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
• Sound financial management skills to analyze financial data and make informed decisions.
• Problem-solving and decision-making skills to address issues promptly and effectively.
• Attention to detail to ensure accuracy in inventory management and compliance with regulations.
• Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
• Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks.