Sun King Store Executive at Sun King (Formerly Greenlight Planet)

Reporting to: Regional Business Manager, West West

The Role

• Greenlight Planet is looking for a Sun King Store Executive to be responsible for ensuring that the overall performance targets of the Sun King Store in Eruwa Town is met, both in terms of quality and quantity.

Key Responsibilities for the Role

• Stock Management: Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
• Customer Service: Respond to and offer appropriate guidance to all customers (existing, walk-in and prospective customers) ensuring they receive first-class support
• Reporting: Prepare and submit regular and ad hoc reports on:
  • Stock holding - weekly
  • Store management - System failures, Alarm performance, repairs, security issues etc.
  • Customer service - Customer complaints, warranty claims, 1st Screening reports etc.
  • Products available in the field
• Asset Management: Safeguard company assets to avoid losses, damage and ensure risk aversion in running the shop facilities.
• Store Management: Ensure the shop is presentable always - valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
• Regulatory Compliance: Track and update the headquarters on any changes in regulation that affect the store operations
• Sales Operations Support: Provide maximum support to the sales team in stock management, sales generation and maintaining best in class relationships with energy officers and a team leader in the AHQ.
• Budgeting and Cost Tracking: Ensure all shop expenses are tracked and reported as directed.
• Any other tasks that may be assigned to you from time to time

Requirements
The ideal Sun King Store Executive:

• Has a minimum of a bachelor’s degree or equivalent from a recognized institution.
• Has at least 1 year experience in a similar role – preferably in a customer-facing and stock management role.
• Possess customer service skills and values the representation of the voice of the customer.
• Strong collaboration and problem-solving skills.
• Strong computer skills – MS Excel skills mandatory.
• Experience in the use of technology – smartphone and web-based applications.
• Is honest, trustworthy and possesses a high degree of personal integrity and professionalism.
• Demonstrates sound judgment, excellent analytical, interpersonal, communication, presentation and reporting skills.
• Is results-oriented with the ability to multitask and meet strict deadlines.
• Good communication and interpersonal skills.