Store Supervisor at Human Capacity Development Consultants (HCDC)

Job Description

• Work with Store Manager to set goals for performance and deadlines in ways that comply with stores’ plans and vision and communicate them to subordinates
• Oversee salespeople, cashiers, shelf stockers, and other employees.
• Manage finances and preparing an annual budget.
• Keep records of expenditure, sales figures, and employee performance.
• Evaluate the supply and availability of stocks, and profit-margins.
• Implement measures to avoid stock damages, theft, and wastage.
• Monitor shelves stocks and product displays, and the general appearance of the store.
• Investigate market trends and offer products that would appeal to customers.
• Address customers' requests, comments, and complaints.
• Motivate employees to achieve targets.
• Train new staff members and scheduling shifts.

Role Qualification and Requirements

• BSc/BA in management or relevant discipline will be considered an advantage
• Familiarity with supermarket/hypermarket policies and guidelines
• Proven experience as supervisor or relevant role
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Good knowledge of MS Office