Store Manager - Interior Design Sector at Dicalo Consulting Group

Industry: Interior Design & Home Decor

Job Description

• We are looking for a driven and stylish Store Manager to lead our showroom and drive sales growth.
• You are passionate about design, obsessed with sales targets, and love dealing with premium clients.
• You can sell, you can lead a team, and you can make a showroom look like a million dollars.

Key Responsibilities
Sales & Business Growth:

• Own and achieve monthly and annual sales targets for the showroom
• Convert walk-in clients, leads, and enquiries into paying customers
• Upsell and cross-sell furniture, decor, curtains, lighting, and interior services
• Build and maintain strong relationships with high-net-worth clients, architects, and real estate clients
• Follow up on quotations and close deals

Showroom & Store Operations:

• Ensure showroom is always clean, well-merchandised, and visually appealing per brand standards
• Manage product display, price tags, stock arrangement
• Oversee daily store opening and closing procedures
• Ensure all products, samples, and catalogs are available and in good condition

Customer Experience:

• Deliver exceptional, luxury customer service
• Advise clients on products, materials, colors, and interior solutions
• Handle customer complaints and resolve issues professionally

Team Leadership & Inventory:

• Supervise and motivate sales associates, cashiers, and store assistants
• Set daily targets and review team performance
• Manage stock, do regular stock counts, and liaise with warehouse/procurement
• Report on sales, best-sellers, slow-movers, and customer feedback

Requirements

• BSc / HND in Business Admin, Marketing, Interior Design or related field is an added advantage
• 3-5 years experience as Store Manager, Showroom Manager, or Senior Sales Lead
• MUST have proven sales experience - preferably in furniture, interior design, tiles, sanitary ware, home decor, fashion retail, or luxury retail
• Strong understanding of sales closing, negotiation, and customer relationship management
• Passion for interior design - you don't need to be a designer, but you must have good taste
• Excellent communication, presentation, and interpersonal skills
• Strong leadership and team management skills
• Proficient in MS Excel, sales reporting, and POS systems

Benefits
Transport and Lunch allowance.