Store Attendant at MacTay Consulting

Objective

• To display and sell product items in the retail store to customers.

Responsibilities

• Ensure the store is clean and in a pristine condition.
• Ensure every customer leaves the store satisfied with their shopping experience.
• Provide an easy, seamless shopping experience by keeping carts and baskets, aisle and shelfs well stocked and clean for guests.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
• Interact with walk-in customers to know their needs, requirements and budgetary limits
• Always demonstrate a culture of ethical conduct, safety, and compliance.
• Receiving, processing, and organizing items and deliveries accordingly.
• Assisting customers in locating desired shop items.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Answer questions regarding the store and its merchandise.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop's Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Skills & Requirements

• B.Sc / HND in relevant field of study.
• Minimum of 2 years prior experience in a similar role.
• Proven sales experience.
• Exceptional customer service skills.
• Emotionally Intelligent to address difficult customers.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Detail-oriented and fast learning.

Salary
N80,000 - N100,000 monthly