Store Agents at MacTay Consulting

Job Description

• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers’ questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Manage returns of merchandise.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)..
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.
• Onboard customers and assist them in signing up for CredPal products.

Job Requirements

• High School Degree.
• 3 years work experience.
• Proven work experience as a Retail Sales Representative, Sales Associate orrole.
• Understanding of the retail sales process.
• Basic math skills.
• Track record of achieving sales quotas.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.