Stakeholder Relations and Organization Process Manager at Phase3 Telecom

Role Summary

• The Strategic Planning and Enterprise Risk Manager drives Phase3’s long-term growth initiatives while safeguarding operations across West Africa’s dynamic telecommunications environment. This position shapes the company’s strategic direction and implements robust risk management frameworks that support our mission-critical fiber optic infrastructure serving the region’s largest operators and institutions.

Key Responsibilities

Strategic Planning

• Develop and execute Phase3’s strategic plans aligned with our Pan-African expansion and digital infrastructure growth objectives
• Identify and evaluate new business opportunities in fiber optic infrastructure, wholesale services, enterprise connectivity, and cloud solutions
• Monitor strategic initiatives including network expansion, partnerships, and service diversification
• Conduct scenario planning for regional market entry, technology investments, and infrastructure development
• Prepare strategic reports and presentations for executive leadership and Board of Directors
• Facilitate strategic planning sessions with cross-functional teams

Enterprise Risk Management

• Design and implement comprehensive ERM framework covering our unique aerial fiber optic infrastructure and regional operations
• Identify and assess risks across strategic, operational, financial, regulatory, and technological domains specific to West African telecommunications
• Manage critical infrastructure risks including network reliability, power line access agreements, vandalism prevention, and route redundancy
• Oversee regulatory compliance risks across multiple jurisdictions (Nigeria)
• Monitor cybersecurity, data protection, and information security risks
• Develop risk mitigation strategies, business continuity plans, and disaster recovery programs
• Establish risk governance frameworks, policies, and monitoring systems
• Report on enterprise risk exposure, mitigation progress, and emerging threats to senior leadership
• Address risks specific to aerial fiber deployment on high-voltage power infrastructure

Educational Qualification

• Bachelor’s degree in Business Administration, Risk Management, Engineering, Telecommunications, or related field (Master’s/MBA preferred)
• Minimum 4 years of progressive experience in strategic planning and/or enterprise risk management
• Experience in telecommunications, fiber optic networks, infrastructure, or technology sectors strongly preferred.
• Must have experience engaging closely with external stakeholders in government and public sector in previous roles
• Project Management Professional (PMP)
• Certified Risk Manager (CRM), Financial Risk Manager (FRM), or equivalent

Skills and Attributes 

• Strategic thinking with ability to balance growth ambitions and risk mitigation.
• Strong analytical and problem-solving capabilities
• Excellent communication skills for engaging C-suite executives and Board members
• Proven leadership and cross-functional collaboration abilities