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  • Posted: Nov 17, 2021
    Deadline: Dec 22, 2021
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    To provide our clients with first rate business solutions and back it up with unequalled service and support. Our objective from the onset is to ensure that our clientele are provided with the cutting edge in today’s competitively minded business environment to solve their unique challenges. Our software solutions are customized to suit each individ...
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    Solutions Partners Manager

    Are you a natural problem solver? Do you have an interest in innovative technologies and IT? Do you think you can deliver exceptional customer service? InfoWARE Limited   provide our clients with first rate business solutions and   back it up with unequalled services and support. Over the years we take intense pride in helping companies handle their business operations. Due to expansion we are looking to add to our team of Solutions Account Managers.  

    WHAT WE’RE LOOKING FOR  
    Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to deliver the best in industry customer experience. Fluency and English (written and spoken) is compulsory and also a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.  

    As a Solutions Partners Manager your role is diverse with duties ranging from developing partner development strategies, business line expansion plans, business cases and all-things operational for key partners, to managing the go-to-market activities of recently acquired partners. You will have the support you need to be successful, with functional resources in Sales, Professional Services, Technical Account Management and Product Development that will drive solutions for our Partners, you will have a comprehensive induction and training program to ensure you deliver exceptional customer service.  

    DUTIES AND RESPONSIBILITIES

    • Deliver operational success and growth of InfoWARE core products and services through strategic partnership including FINTECHs, Learning Institutions, Investment Management Firms and other relevant players in the ecosystem.
    • Build relationships with Partners’ Management Team to drive trust, confidence, loyalty, awareness and mutual benefit.
    • Be seen as an InfoWARE Technology Platform subject matter expert that partners rely on for product and platform advisory.
    • Support professional service and other cross-functional teams to ensure a seamless onboarding experience for Partners.
    •  Understand Partners’ product pain points and wish list; understands priorities and urgency; communicates this knowledge to InfoWARE Product Development Team to define ongoing development of InfoWARE’s solutions and platform
    • Drive thinking on key business metrics for partnerships, taking responsibility for mobilizing partners and internal resources to execute to meet objectives.
    • Prepare strategy documents, quarterly business reviews, and executive presentations.
    • Demonstrate expertise in managing partner integrations projects. Establish and manage project and client enablement plans through to successful launch.
    • Use interpersonal skills to build strong, lasting relationships with partners. Actively connect other touchpoints between InfoWARE and partner organizations.
    • Create, maintain, and drive compliance with continuing partner communication and collaboration mechanisms, processes and routines that ensure effective two-way communication, eliminate confusion and error, and facilitate swift escalations and issue resolution when necessary.
    • Build and continuously evolve your knowledge of InfoWARE's product offerings. Become an expert in conveying both the value proposition and key technical integration components as a means to addressing partner issues and discovering opportunities for new partnership engagements.
    • Drive partner growth, focusing on driving strategic complex business relationships that secure the long-term growth and business objectives of InfoWARE.

    REQUIREMENTS, SKILLS AND COMPETENCIES

    • Bachelor’s Degree in Computer Science, Computer Engineering, Electrical/Electronics, and other Physical Sciences courses.
    • MUST have completed NYSC
    • 2- 5 years’ Work experience.
    • Work experience in ICT industry would be an added advantage.
    • Adaptability to work independently and part of a team bringing in experts when needed  
    • Passion for technology and learning.
    • Knowledge of key players and professional network within the platform landscape and ecosystems a distinct advantage
    • Results oriented, self-motivated & a “hands on” person with proven ability to achieve your teams’ objectives & targets.
    • Think creatively, lead strategically and communicate effectively.
    • Excellent communication, interpersonal, organizational, negotiation and presentation skills required.
    • Strong analytical and critical thinking skills
    • Self-motivated, assertive, analytical, and confident.
    • Ability to work effectively in a team environment with a demonstrated ability to build and maintain positive relationships and team objectives.
    • Be able to think out of the box.
    • Passion for technology and learning.

    IN RETURN, WE OFFER YOU

    • An excellent remuneration package
    • Friendly working atmosphere
    • Continuous professional development  
    • A commitment to offer you career development opportunities to meet your full potential

    Why InfoWARE LIMITED
    We at InfoWARE LIMITED, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven
    Start fulfilling your dreams
    If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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