Software Technical Writer at Sprinplex Limited

Job Summary:

We are looking for a Javascript developer (full stack) who is a Technical Writer and will be responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. He/she will research about the products, services, technology or concepts to be documented.

Responsibilities:

• Research, outline, write, and edit content, working closely with various stakeholders to understand project requirements
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
• Develop comprehensive documentation that meets organizational standards
• Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
• Write user-friendly content that meets the needs of target audience, turning insights into language for user success
• Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative methods for improvement.

Qualifications:

• University degree in Computer Science or any field will be an added advantage.
• 2 to 3 years of working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Must know javascript, reactjs, nodejs, SQL and mongoDB.
• Basic familiarity with the SDLC and software development
• Understand and explain complex technical concepts
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Excellent technical writing skills
• Excellent verbal communication skills
• Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software