Soft Service Manager at UPDC Plc

Job Summary

• Are you a dynamic and experienced professional with a background in hospitality and a passion for excellence in facility management? We are looking for a Soft Services Manager to join our team!

Key Respinsibilities

• Oversee and manage soft services, including housekeeping, janitorial services, landscaping, and waste management.
• Ensure high service standards and customer satisfaction across all facilities.
• Develop and implement quality control measures for all soft service operations.
• Train, motivate, and supervise service teams to maintain a culture of excellence.
• Collaborate with clients to understand their needs and deliver exceptional service.
• Monitor budgets and optimize resources for efficiency and cost-effectiveness.

Requirements

• B.Sc qualification
• Proven experience in hospitality (hotel, resort, or premium service industry).
• Strong leadership and people management skills.
• Ability to implement best practices in soft services operations.
• Excellent communication and problem-solving abilities.
• Experience in Facility Management is an added advantage.