Social Media Manager at Max.ng

Job Description

• Creating, managing and owning the social media strategy for Max
• Grow fan base from fans to customers and customers into advocates
• Manage and oversee Max campaigns on all social media platforms
• Build and maintain strong social media presence
• Respond to all customer enquiries and ensure positive customer experiences to queries made on the social media platforms
• Development of brand identity and online reputation
• Data analysis of campaigns carried out to reveal the ROI on these campaigns
• Growth & management of online communities to ensure apporpriate decorum
• Collaborate with the sales and marketing teams for efficient brand communication
• Create budgets for social media campaings
• Keep abreast of all current social media best practices and technologies
• Ability to train team members and the company wide on best ways to use social media.