SME Account Partner at Phillips Consulting

COMPANY: TELCO
LOCATION: IBADAN
RESPONSIBILITIES

• Increase company market share through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfilment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily
• Conduct research on potential customers and their disposable income using the data mining system.
• Prepare and present all corporate sales (weekly and monthly)
• Carry out continuous analysis of relevant industry
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needss
• Ability to liaise with supervisors on discount issues

REQUIREMENTS

• 2 years working experience in Sales and Customer Service
• Proficiency in the usage of Microsoft Word, Excel and PowerPoint.
• Fluent in English