Site Reliability Engineer at Decagon

Role Summary

• We are looking for talented & experienced engineers to help us build and support our cloud-native infrastructure.
• As a Site Reliability Engineer, you’ll be joining a team of mix background technologists.
• Our mandate is to provide secure, flexible and stable platform solutions that empower our feature development teams to create the highest quality services for our customers.

Duties & Responsibilities

• Develop, deploy, and operate cloud-native infrastructure in support of SaaS platform
• Develop and improve instrumentation for understanding and troubleshooting the health and availability of services
• Bring a mindset of standards and best practices to help create observability solutions that the team would want to adopt
• Participate in an on-call rotation
• Drive a culture of automation, both within the team and throughout the organization, in order to scale efficiently and reliably
• Participate in technical discussions to aid system design, analysis, and troubleshooting
• Help engineering teams to develop, test, debug and release scalable, resilient and highly available cloud-native applications

Skills / Requirements

• 4+ years of experience with implementation, operations, and maintenance of cloud services
• A drive to inspire adoption through enthusiasm
• An understanding of the importance of a strong feedback loop with other teams and individuals across the organization
• A deep understanding of cloud computing concepts and solutions, specifically with Google Cloud Platform
• A solid understanding of Identity and Access Management, as well as setting and auditing access policies
• Experience with cloud-native approaches to security concerns
• Hands-on experience with container and container orchestration technologies: Kubernetes, Docker, Podman, etc.
• Experience working with Infrastructure-as-Code tools
• Intimate understanding of one or more of these monitoring and observability tools: DataDog, Prometheus, Grafana, Jaeger, Honeycomb
• Very strong problem solving & troubleshooting skills, including the ability to perform root cause analysis and preventative analysis

Nice to have:

• You have experience in building systems in a microservice environment, understanding the basic building blocks of resilient and scalable software
• Experience with web applications developed in Python or Ruby
• Knowledge of some or all of: web/network protocols, security, data persistence, and CI/CD pipelines
• An understanding of modern software development practices: TDD/BDD, hexagonal design, etc.
• An understanding of Linux primitives: process scheduling, signals, namespaces, authentication/authorization, etc.

Perks of the Role

• Become a crucial part of a fast-growth, dynamic company, and its expansion.
• The Monthly pay rate is in USD.
• Great/flexible work culture.

Remuneration
USD2,000 - 2,200 Monthly.