Shop / Warehouse Attendant at 3 MAT Supermarkets

Description 

• We are looking for dedicated and customer-focused Shop Attendants to join our team at 3Mat Supermarkets.
• As a Shop Attendant, you will play a vital role in ensuring a positive shopping experience for our customers.
• You will be responsible for assisting customers, maintaining a clean and organized store environment, and supporting various operational tasks.

Responsibilities
Customer Assistance:

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to help customers make informed purchasing decisions.
• Handle customer inquiries, complaints, and returns with patience and efficiency.
• Maintain a helpful and approachable demeanor to create a welcoming shopping atmosphere.

Store Maintenance:

• Ensure the store is clean, organized, and well-stocked at all times.
• Monitor and replenish merchandise on the sales floor.
• Arrange products neatly on shelves and displays.
• Assist in inventory management, including restocking and conducting regular stock checks.

Cash Handling:

• Operate cash registers and handle customer transactions accurately.
• Count and verify cash and credit card payments.
• Provide receipts and change to customers as needed.
• Follow cash handling procedures to prevent errors and discrepancies.

Security and Safety:

• Monitor the store for any suspicious activities or theft.
• Adhere to safety guidelines and report any hazards or incidents promptly.
• Assist in implementing loss prevention measures.

Product Knowledge:

• Stay informed about the products and promotions available in the store.
• Assist in setting up displays and promotional materials.
• Offer suggestions and upsell related products to customers.

Qualifications

• High School Diploma or equivalent.
• Previous experience in retail, customer service, or a related field is a plus.
• Strong customer service and communication skills.
• Ability to work well in a team and independently.
• Attention to detail and accuracy in cash handling.
• Physical stamina for standing, lifting, and moving merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Additional Skills (Preferred):

• Multilingual abilities to assist a diverse customer base.
• Familiarity with point-of-sale (POS) systems.
• Basic knowledge of the products sold in the store.
• Excellent problem-solving skills and a proactive attitude.