Shop Supervisor at Mar and Mor Integarted Services

Job Summary

• We are seeking a dynamic and experienced Shop Supervisor to join our team. The ideal candidate should have a strong background in supervision, excellent interpersonal skills, proficiency in computer applications, and a keen understanding of social media metrics.
• This position is open to female candidates who possess a customer-centric attitude and are adept at managing day-to-day shop operations.

Responsibilities

• Oversee daily operations of the textiles shop, ensuring a smooth and efficient workflow.
• Supervise and guide the sales team to achieve performance targets.
• Maintain a positive and customer-focused environment.
• Utilize computer applications, including MS packages, for inventory management and reporting.
• Foster good customer relations to enhance overall customer satisfaction.
• Monitor and analyze social media metrics to optimize the shop's online presence.
• Collaborate with the management team to implement strategies for business growth.
• Train and develop staff to enhance their product knowledge and customer service skills.
• Handle customer inquiries and concerns promptly and professionally.
• Maintain accurate records of sales, inventory, and other relevant data.

Requirements

• NCE or OND in Accounting, Business Administration, or related field.
• 3 years and more experience in a supervisory role, preferably in retail.
• Proficiency in computer applications, including MS packages.
• Strong interpersonal skills
• Female candidates are preferred for this role.
• Active social media presence and understanding of social media metrics.
• Excellent communication skills, both written and verbal.
• Customer-centric attitude with a commitment to delivering exceptional service.