Shop Floor Assistant at Robeck Locks Ltd

About the Role

• We are seeking to hire Shop Floor Assistants to assist customers to process orders, prepare deliveries, and assist with customer queries and offer advice & guidance on products.
• To be successful in this role, you should demonstrate excellent communication skills and strive to exceed customer expectations.
• You should also be resourceful, energetic, and pay attention to detail.

Key Responsibilities

• Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
• Supporting customers with picking and arranging their orders.
• Responding promptly and effectively to customers' complaints and requests
• Advising customers on suitable products.
• Reporting customer issues, supply shortages, and inferior products to supervisor immediately.

Qualifications & Experience

• Minimum of Secondary School Leaving Certificate.
• 1 - 3 years work experience.
• Previous retail experience would be advantageous.
• Strong written and verbal communication skills.
• Basic math and computer skills.
• Ability to lift and carry items.
• Ability to work independently and as part of a team.