Settlement, Dispute Resolution & Reconciliation Analyst at Kredi Bank

Job description

• Process daily settlements, ensuring timely and accurate completion.
• Analyze transaction data to identify and resolve discrepancies.
• Research and investigate customer disputes, gathering necessary information and providing timely resolutions.
• Maintain clear and concise records of all settlements, disputes, and reconciliations.
• Identify and implement process improvements to streamline settlements, dispute resolution, and reconciliation functions.
• Work collaboratively with internal teams (e.g., Risk Management, Customer Support) to ensure efficient resolution of complex issues.
• Stay up-to-date on relevant industry regulations and compliance requirements.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field (preferred).
• Minimum 2 years of experience in a settlement, dispute resolution, or reconciliation role within the financial services industry (fintech or banking experience a plus).
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Excel is a must).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.