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  • Posted: Aug 25, 2020
    Deadline: Sep 7, 2020
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    The haulage sector and logistics in Nigeria has experienced tremendous transformation in the last ten to fifteen years. This is as a result of globalization and the increasing need for companies to outsource no core services to specialist service providers. In the local market, almost all the major manufacturing companies have outsourced the transportatio...
    Read more about this company

     

    Service Manager

    Location: Surulere, Lagos

    Key Responsibilities

    • Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on the trucks as well as maintenance documentation
    • Ensure customer focus oriented culture among the team and maintain good relationships with customers
    • Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition
    • Facilitate the training and development of team members in the department by providing feedback and coaching to support improvements in their job performance
    • Review customers service orders and inspect the quality of repairs before the release of trucks
    • Provide technical advice to team members, analyze and interpret data
    • Ensure the workshop observes all warranty process conditions
    • Continuous monitor repair time and repair quality and ensure the KPI and targets are achieved
    • Guiding and motivating productive staff to improve productivity and efficiency
    • Monitor and control workshop expenses

    Job Requirements

    • B.Sc / HND in Mechanical Engineering
    • Minimum of 5 years experience with Man diesel trucks
    • Minimum of 5-8 years hands on experience in the Automobile industry.
    • Possess Branch manager, Workshop / Fleet Manager experience
    • Should be able to work with engine diagnostic tools, monitor & control maintenance cost and manage emergencies

    Method of Application

    Interested and qualified candidates should send their Application and detailed CV by email to: careers@haulageandlogisticsnigeria.com
    Or
    Send hard copy to:
    16, Adelabu Street,
    Masha, Surulere,
    Lagos State.

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