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  • Posted: Jun 8, 2022
    Deadline: Not specified
  • We recruit high-potential individuals, convert them to world-class software engineers and place them with global companies looking to scale their dev capacity. Since 2018, we have screened 73,000 applicants and accepted only 0.5% of them who prove to be smart, self-driven and excited about improving the world with technology.
    Read more about this company


    Service Manager (Fulfilment Coordinator)


    • You will be responsible for managing product enquiries, clarifying requirements, assigning professionals, monitoring and reviewing the quality of deliverables by referring to operational guidelines.

    Position Description

    • Communicate regularly with clients looking to explore our technical services.
    • Develop plans that are necessary to start any request.
    • Receive and simultaneously manage multiple technical requests.
    • Proactively communicate the status of each product and requirements to clients.
    • Identifying available technical talent internally to be assigned to projects.
    • Communicate requirements and expectations to assigned technical talent.
    • Performing reviews and QA on product/ project delivered by assigned professionals.
    • Log and update order metrics and progress.
    • Communicate blockers that prevent orders from being fulfilled on time.
    • Reference operational guidelines established by the product team.

    Qualifications & Skill Sets

    • Preferred Years of Experience: 1 - 2 years of prior experience managing projects
    • Excellent written and verbal communication.
    • Ability to manage multiple tasks throughout the day.
    • Strong attention to details.
    • Good knowledge of tools like Google suite and Slack.
    • Excellent time management skills.

    Nice to Have:

    • Experience in either Digital Marketing, Content Writing or Graphics Design would be a plus.
    • Prior Experience with Fiverr would be a plus.

    Benefits of working at Decagon

    • Decagon offers an energized, upbeat work environment that strongly fosters employee work-life balance.
    • A work culture that rewards goal-oriented professionals who enjoy meeting challenges head-on.
    • Great/flexible work culture - as long as you get the work done.
    • Amazing personal growth experience - at one of the fastest-growing start-ups in Nigeria. Pension and health plan.
    • Working with a motivated and talented team.
    • More importantly, it is an opportunity to transform the Software Engineering Ecosystem in Nigeria and beyond.

    Method of Application

    Interested and qualified? Go to Decagon on to apply

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