Liebherr Group today is a leading manufacturer of construction and mining equipment established in 1949 , but also supplies innovative user-oriented products and services in many other fields. The family-owned enterprise employs 46,000 people in over 135 companies worldwide.
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At Liebherr, innovation, quality and reliability are our top priorities – particularly in the earthmoving and mining sectors. Our machines set the standard, and thanks to a global service network, we offer fast, professional on-site support. Become part of the global Liebherr world and shape the future with us.
For Liebherr Nigeria Ltd., we are looking for an experienced
Service Manager Earthmoving & Mining to lead aftersales service operations for Earthmoving & Mining equipment in Nigeria. You will be responsible for delivering high-quality service, maximizing equipment uptime, and driving customer satisfaction and service business growth.
Your tasks
Service Operations: Manage all field and workshop activities, ensuring safe, timely and high-quality execution
Customer Support: Serve as the main customer contact and resolve issues efficiently
Leadership: Lead, coach and monitor service teams
Technical Support: Guide to troubleshooting and major repairs
Parts & Planning: Ensure parts availability and optimize service planning
Warranty & Quality: Oversee warranty handling and continuous improvement
Business Growth: Identify opportunities to increase service revenue and warranty recovery
Cost & Reporting: Control costs and track performance against KPIs
Compliance & Safety: Ensure adherence to standards and HSE practices
Your Skills
Bachelor’s degree in mechanical, electrical or related engineering field
7–10 years’ experience in heavy equipment service (mining/earthmoving preferred)
Proven experience managing efficient, well-performing service teams and operations
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