The Bosch Group is a leading global supplier of technology and services, and is divided into the four business sectors of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group’s products and services are designed to improve the quality of life by providing solutions which are both innovative and ...
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The Service Engineer is responsible for installation, commissioning, maintenance, and troubleshooting of Bosch industrial boiler systems for key account customers.
The role supports service growth, ensures high customer satisfaction, and protects Bosch's installed base across West Africa
Key Responsibilities
Perform commissioning, maintenance, inspection, and repair of industrial boilers and related systems
Diagnose technical issues and ensure fast, reliable service interventions
Support key account customers and ensure contractual service commitments are met
Execute service activities in compliance with Bosch quality, safety, and HSE standards
Prepare service reports, technical documentation, and customer feedback
Coordinate with internal teams (sales, engineering, partners) and external suppliers when required
Support emergency interventions and onsite customer assistance across Africa
Qualifications
Technical diploma or engineering Degree in mechanical, electrical, or industrial systems
3-5years experience in industrial boilers, burners, or thermal systems (preferred)
Strong troubleshooting and hands-on technical skills
Willingness to travel frequently within Africa
Good communication skills and customeroriented mindset
Ability to work independently under field conditions
Knowledge of safety regulations and service procedures