Service Delivery Coordinator at Willers Solutions

Responsibilities 

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information. 
• Ensure the adequacy of sales-related equipment or material. 
• Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports. 
• Handle the processing of all orders with accuracy and timeliness. 
• Inform clients of unforeseen delays or problems. 
• Monitor the team’s progress, identify shortcomings and propose improvements. 
• facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company. 

Requirements 

• Minimum of a BSc/HND preferably in the fields of computer science or engineering or related field.
• Minimum of 4 years working experience as a project administrator in the information technology firm or related field.
• Professional certification in sales or marketing will be an asset.
• Solid technical background, with understanding or hands-on experience in software development and web technologies. 
• Excellent internal communication skills. 
• Solid organizational skills including attention to detail and multi-tasking skills. 
• Strong working knowledge of Microsoft Office and experience as a sales coordinator or in other administrative positions will be considered a plus. 
• Well-organized and responsible with an aptitude in problem-solving. 
• A team player with a high level of dedication.