Service Advisor at Togetherway Limited

Responsibilities

• Conduct research to identify potential business opportunities and target market for products and services
• Build and maintain positive work relationships with clients to create a rapport that facilitates patronage and generates revenue
• Augments staff performance by providing guidance and solutions to improve sales efficiency
• Develop and implement strategies effective for the extensive sales and distribution of company products.
• Monitor to identify changes in market trends and adjust accordingly
• Communicate with clients to identify their service requirements and facilitate supply
• Employ knowledge of products and services in providing appropriate response to client enquiries and also in assisting with the resolution of customer issues or complaints
• Review financial records to ensure balanced accounts are maintained
• Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process
• Collect, analyze, and interpret sales records to obtain information useful in preparing reports
• Ensure compliance with customer service standards and proper customer relationship management Participate in educational workshops and conferences to expand personal network and improve on existing job knowledge.

Requirements

• Candidates should possess a Bachelor's Degree with 2 - 5 years work experience.