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  • Posted: Feb 15, 2021
    Deadline: Feb 25, 2021
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    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services. ABOUT US Ascentech Services Ltd acts as a gateway to provide end to end recruitment services to Organisations Worldw...
    Read more about this company


    Service Account Manager (SAM) - Enterprise Business


    • Job Scope: (70% Collection & Retention – 30% Sales (Win back, New Sales, Upgrade)
    • Actively maintaining a superior depth of product knowledge in their designated product areas, including
    • Competitive Offerings.
    • All solutions enabled by the products.
    • Portfolio of implementation case studies & use cases.
    • Information on future product development

    Job Responsibilities:

    • Meeting or exceeding planned Collection Targets month on Month
    • Maintaining and developing the rapport with the Existing customers.
    • Coordinating with relevant team for all service issues
    • Coordinating the sales efforts with marketing team.
    • Acquiring deposits and balance of payment from clients.
    • Visiting potential clients to evaluate their needs and promote our new products.
    • Managing and closing the Collection cycle, Win backs, New Sales & Upgrade
    • Develop Sales (Win back. New Sales & Upgrade) Proposals and Follow up on Sales Activity.
    • Present information about company offerings during seminars or other large events to potential customers.
    • Give customers product demonstrations (In-person/Web Platform) and educate them about the features & benefits of the product.
    • Create, present and deliver meetings and sales visits as required.
    • Demonstrate leadership abilities and superior presentation skills in a multi-cultural environment.
    • Understand the needs and pains of the customer and ability then to link them to a set of products / solutions provided by Engineering Team.
    • Maintain understanding and awareness of all relevant competitive products in the marketplace.


    • Competency in Microsoft applications including Word, Excel, and PowerPoint.
    • Basic understanding of Reports for Collection & Retention, WINBACK & Sales
    • Good presentation skills, with the ability to present both via Live & Web Platform to inexperienced users as well as senior leadership members.
    • Ability to work independently or in a team environment.
    • Self-motivated and able to work under pressure.
    • Value Selling, Customer Service Expertise
    • Negotiation Skills
    • Excellent verbal and written communication skills


    • A Graduate with relevant work experience of  3 years Minimum
    • Previous experience in IT Sales/ Telecommunications would be an added advantage.
    • Should have had prior client-facing experience.

    Method of Application

    This job has expired. Application is no longer allowed

  • Send your application

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