Server L2 Unix Engineer at Blue Pearl Consulting Services

Job Description

• We are looking for a Server L2 Unix Engineer who will be responsible for supporting, maintaining, and troubleshooting Unix server environments, with a specific focus on Solaris systems.
• This role involves ensuring the stability, security, and performance of the Unix infrastructure and providing Level 2 support for server-related incidents.

Key Responsibilities
Unix Server Administration:

• Manage and maintain Unix Solaris servers, ensuring high availability and system performance.
• Perform routine server maintenance, software updates, and patching to maintain system security and stability.
• Configure and manage server resources, including file systems, storage allocations, and network configurations.

Incident Management and Troubleshooting:

• Provide Level 2 support for Unix (Solaris) environments, resolving escalated issues from Level 1 support.
• Troubleshoot and diagnose system errors, hardware failures, and application issues on Solaris servers.
• Escalate critical issues to Level 3 support or external vendors when necessary.

Performance Monitoring and Optimization:

• Monitor server performance and system logs to identify potential issues or areas for improvement.
• Implement performance tuning and optimization techniques to ensure efficient operation of Solaris servers.
• Utilize monitoring tools to track system health, resource utilization, and capacity planning.

Security and Compliance:

• Ensure Unix systems meet security and compliance standards by implementing necessary access controls and security patches.
• Conduct routine security audits and vulnerability assessments on Solaris servers.
• Document and manage security incidents, following established protocols for incident response.

Documentation and Collaboration:

• Document server configurations, processes, troubleshooting steps, and resolutions for future reference.
• Work collaboratively with other IT teams, including network, storage, and application support teams, to support cross-functional initiatives.
• Communicate effectively with team members and stakeholders regarding system status, planned maintenance, and incidents.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• Experience: Minimum of 3 years of experience in Unix server administration, specifically with Solaris systems, with at least 1-2 years in an L2 support role.
• Certifications: Solaris certification or equivalent Unix certifications are a plus.

Skills and Competencies:
Technical Skills:

• Proficiency with Unix operating systems, especially Solaris.
• Strong knowledge of Unix shell scripting (e.g., Bash, KornShell) for automation and task management.
• Experience with Solaris Zones, Logical Domains (LDOMs), and other Solaris virtualization technologies.
• Familiarity with server monitoring tools (e.g., Nagios, Zabbix) and logging systems.
• Understanding of network protocols (TCP/IP, DNS, NFS) and basic networking concepts.

Soft Skills:

• Excellent problem-solving skills with the ability to troubleshoot complex issues.
• Strong communication skills to interact with both technical and non-technical team members.
• Detail-oriented with solid organizational skills to manage documentation and prioritize tasks effectively.