Server / Desktop Analyst at Nigerian Exchange Group (NGX Group)

Job Summary

• We are seeking a highly skilled and motivated Server/Desktop Analyst to join our dynamic technology services department. The Server/Desktop Analyst is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. 
• He/She engages in technical research and development to enable continuing innovation within the infrastructure.
• He/She also ensures that system hardware, operating systems, software systems, and related procedures adhere to organisational values, enabling staff, volunteers, and partners.

Responsibilities

• Analysing system logs and identifying potential issues with computer systems.
• Assisting project teams with technical issues in the initiation and planning phases of the NGX’s standard project methodology (SDLC)
• Introducing and integrating new technologies into existing data center environments.
• Performing routine audits of systems and software and backups.
• Applying operating system updates, patches, and configuration changes.
• Installing and configuring new hardware and software (e.g. database systems).
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries and dealing with often frustrated users.
• Responsibility for security.
• Responsibility for documenting the configuration of the system.
• Troubleshooting any reported problems.
• System performance tuning.
• Accountable for the following systems: Linux and Windows (both physical and virtual) systems that support LAN infrastructure; Linux, Windows and Application systems that support security and email systems;
• Ensuring that the network infrastructure is up and running.

Person Specification & Required Qualification (s)

• BSc degree in Computer Science, engineering discipline, mathematics or physics will be a distinct advantage. 
• Minimum of 4+ years post National Youth Service Corps (NYSC) in server/desktop administration; experience within an exchange or financial services organization preferred.
• Systems Administration/System Engineer certification in Unix and Microsoft (preferred) 
• Good communication and interpersonal skills 
• Strong analytical and critical thinking skills