Senior Web Assistant at African Development Bank - AfDB

The Complex

• The Presidency Complex (URPR) comprises the Office of The President of the Bank Group and all corporate offices, departments and other organization units that are directly subordinate to the Presidency in administrative as well as functional terms.
• The President, in the capacity of the Chief Executive Officer (CEO) of the Bank Group, is mandated to provide competent strategic management of the Bank Group and all its resources towards the fulfilment of the Bank Group’s purpose of contributing to economic development and social progress of Regional Member Countries.
• The Presidency Complex provides day-to-day and medium-term corporate leadership and executive oversight, maintains communication with the Bank Group’s Member Countries, and supports the Boards of Directors in the conduct of their statutory roles.
• In addition, the Complex provides legal and regulatory oversight on the conduct of the Bank Group’s business and integrated risk management of Bank Group operations, oversees corporate communication with a range of internal and external stakeholders, promotes integrity, transparency and the highest ethical standards and norms among Bank Group personnel in the conduct of their work, and assures the security of the Bank Group’s personnel, premises and physical assets, information and data in all locations where the Bank Group operates.
• Furthermore, the President’s Complex is also involved in catalysing investment from various sources in line with the operational priorities of the Bank Group.
• The President directly supervises several Departments and Units including Office of the President; the Integrity and Anti-Corruption Department; the Office of the Auditor General; the Group Risk Management Directorate; the General Counsel and Legal Services Department; the Communication and External Relations Department; the Staff Integrity and Ethics Office; Office of the Secretary General & General Secretariat; the Africa Investment Forum; the Joint Secretariat Support Office and; the Asia External Representation Office.

The Hiring Department

• The purpose of the Communication and External Relations Department is to plan, prepare and implement public relations and institutional communication programs designed to make the Bank better known by its various audiences so as to promote social and economic development in Africa, and to establish and maintain the Bank’s credibility and good reputation as Africa’s leading development finance institution. The Department is also responsible for enabling the Bank to understand better how the institution is perceived both internally and externally.

The Position

• PCER’s web development and web content management team is responsible for developing, maintaining, and populating the Bank’s Intranet, the Bank’s main external website and several other bespoke websites.
• Some 6,000 pieces of content are posted each year on the Bank’s main website, www.afdb.org. More than 41,000 articles are online and require daily or periodic curation. The whole platform primarily consists of four languages (English, French, Portuguese, and Arabic), with plans to include additional languages spoken in Africa such as Kiswahili, Amharic, Yoruba, etc.
• The web assistant will help maintain quality and accuracy of content published on the Bank’s main website which attracts substantial volume of annual visitors. That number is constantly increasing.

Key Functions
Under the overall supervision and guidance of the Division Manager, PCER 2, the Senior Web Assistant will:

• Create and promptly update web pages;
• Increase the level of accountability and efficiency;
• Improve search engine optimization and help increase the visibility of Bank content on the internet.
• Post documents with appropriate content-related tags and categorize them in accordance with the Bank’s documents typology;
• Collaborate with content creators, designers, and stakeholders to ensure timely and accurate content updates;
• Create and format web pages dedicated to entities, sectors, initiatives, topics, events and knowledge products;
• Conduct quality checks to ensure consistency, accuracy, and adherence to brand standards;
• Format pictures and banners required for web pages or articles (adjust size and resolution);
• Post press releases, event announcements, videos across all platforms (Web, Intranet, Extranet), using appropriate tags;
• Provide web analytics data to PCER management and various communication officers;
• Run regular quality checks on content (detect obsolescence, missing or broken links; check compliance with pre-approved layout and format standards);
• Review the usability of Web platforms and recommend improvements to user interface;

Competencies (Skills, Experience, and Knowledge)

• Hold at least a Bachelor's Degree or equivalent in Information Technology (IT), Information Management (IM), Communication, Social Sciences, or related field;
• Have a minimum of six (6) years of relevant and progressive experience in web design, web content management, and website curation;
• Six (6) years of relevant experience in an international organization as a web technician in charge of posting content is desirable;
• Ability to manage multiple, simultaneous, and shifting demands with attention to detail and excellent follow-through;
• Strong organizational capacity and ability to deliver quality work within tight deadlines;
• Good understanding of web languages such as HTML, CSS, JavaScript, and PHP;
• Good understanding of MySQL and web hosting platforms;
• Strong understanding of web content best practices, including SEO principles and accessibility standards;
• A good creative eye to assess the relevance of graphics submitted for posting;
• Good understanding and experience using creative suites such as Adobe, particularly Adobe Photoshop, Dreamweaver, and XD;
• Experience in Web analytics software;
• Advanced competence in content management systems such as Drupal and WordPress;
• Demonstrated a clear and concise writing, editing and communication skills in English or French, preferably with a working knowledge of the other language;
• Competence and knowledge in the use of standard Microsoft Office applications (Word, Excel, Access, PowerPoint). Knowledge of SAP is desirable.