Senior Travel Sales Agent at Compugeen

Job Summary

• We are seeking an experienced Senior Travel Sales Agent to join our dynamic team. As a Senior Travel Sales Agent, you will play a key role in promoting and selling travel packages to our valued customers
• Your exceptional sales skills, in-depth knowledge of travel destinations, and dedication to providing outstanding customer service will contribute to the overall success of our travel agency.

Responsibilities

• Build and maintain relationships with clients, understanding their travel preferences and needs.
• Provide personalized travel recommendations and advice to clients, offering suitable travel packages, itineraries, and destinations.
• Effectively communicate with clients through various channels, including in-person meetings, phone calls, emails, and social media.
• Handle inquiries and bookings for flights, accommodations, transportation, tours, and other travel-related services.
• Prepare and present detailed travel itineraries, including costs, travel routes, and any necessary travel documents.
• Stay updated with industry trends, travel regulations, and destination information to provide accurate and up-to-date information to clients.
• Collaborate with airlines, hotels, car rental agencies, and other travel partners to negotiate and secure competitive rates and promotions.
• Process payments and handle financial transactions accurately and efficiently.
• Provide excellent customer service, ensuring client satisfaction before, during, and after their travels.
• Assist with resolving any travel-related issues or concerns that may arise.

Qualifications

• Minimum of (6) years of experience as a Travel Sales Agent or in a similar role within the travel industry.
• Proven track record of meeting and exceeding sales targets and KPIs.
• Excellent knowledge of local and international travel destinations, including popular tourist attractions, hotels, and transportation options.
• Strong sales and negotiation skills, with the ability to close deals and generate revenue.
• Exceptional customer service and communication skills, both verbal and written.
• Proficiency in using computer reservation systems (CRS) and online booking platforms.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Attention to detail and accuracy in managing bookings and travel documentation.
• A positive and proactive attitude, with a passion for travel and a willingness to go the extra mile for clients.
• Fluency in English and any additional language(s) is a plus.