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The institution was conceived as Africa’s first Development University. Its mission is to pioneer service learning and build leaders who will be prepared to tackle societal concerns. Located in Yola, Adamawa State, the University is a world-class career-oriented institution missioned to be an agent of change in the development of the region. AUN has a ...
The Senior Software Support Engineer/Developer reports to Manager Information System and shares the responsibility and accountability for the effective and efficient support service and development of all Enterprise Software/Applications deployed at AUN. The Software Support Engineer/Developer, under the leadership of the Manager ISS, monitors, analyses, develops and solves application service requests; installs, modifies, upgrades, and optimizes enterprise application for AUN information systems. The position is also charged with the responsibility of designing and maintaining programs and source code development and implementation in line with AUN Policies and Procedures as well as AUN IT Policy and shall also provide support for users regarding programming issues Database Management. Assist the IS Manager in providing end-user supports and Software Developer for all information systems at AUN such as but not limited to OpenERP, LMS (Canvas, Moodle, and Turnitin), CMMS, BIODUX, POS, VingCard, Koha, eWallet, Cafeteria POS, DSpace, CarePlus, Badge Manager, any other enterprise software that will be acquired for AUN operations. Supports the purchase and sale of e-books as required by faculty and students. Proactively supports day-to-day system operations and engineering including system files management, account maintenance, systems monitoring, and printing. Acts as a resource person to other Software Support Engineers & Unit Interns. Overseas software installations of operating systems, layered products, and third-party products for multi-user computer systems. Document and compile users’ requirements, processes, manuals, and guides. Perform other duties assigned by supervisor.
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