Senior Retail Associate at Agurate Online Limited

About the job

• The Retail Sales Supervisor will oversee daily retail store operations, ensuring excellent customer service, achieving sales targets, and maintaining a high-performing team. The role involves supervising and mentoring sales associates, managing inventory, and implementing store policies to optimize efficiency and profitability.

Key responsibilities

• Welcome and guide walk-in customers.
• Provide accurate information (e.g., product features and pricing).
• Answer customers’ questions about specific products/services.
• Cross-sell products.
• Ensure racks are fully stocked.
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Supervisor.
• Stay up to date with new products/services.

Requirements

• Atleast 3 years experience in retail sales or a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze sales data and implement improvement strategies.
• Excellent customer service skills and a problem-solving mindset.
• Flexibility to work evenings, weekends, and holidays as required.