Senior Officer, Sourcing at A Renowned Company

A renowned company in the financial services industry specialized in the use of technology for revenue collection and management requires the
service of the following personnel who must be highly skilled and experienced.

Job Objectives
Senior Officer, Sourcing

• Define and implement sourcing strategies and procurement policies designed to standardise and/or centralise purchasing activity
• Ensure that all items and services are sourced in a consistent manner
• To manage relationship with existing suppliers on a day-to-day basis

Reports To:

Managing Director/ Head, Technology
(Administrative reporting)
Job Responsibilities
Department:

Supplier Management

Supervises:

Key Performance Indicators
Competence Requirements

• Contribute to the selection of appropriate sourcing options to ensure delivery of quality solutions at a competitive price
• Perform a cost analysis of sourcing options
• Identify outsourcing opportunities to provide efficiencies in expenditure
• Contribute to negotiating the issue and renewal of all technology related contracts
• Facilitate coordination between Strategy & Architecture, Solution Development, and Service Delivery Management & Operations in terms of supplier relationships to deliver cost reduction and maximum
• value from key third party contracts
• Work closely with the Manager, Commercial Services to ensure best possible contractual terms
• Contribute to maintaining a quality-driven preferred supplier list
• Establish and manage the operational relationship with suppliers
• Participate in supplier selection, assist in setting selection criteria and potential suppliers’ evaluation
• Establish supplier relationship governance
• Review supplier performance against defined SLAs and OLAs
• Raise service improvements when needed, manage issue and resolve disputes
• Supplier performance criteria updated and released
• Supplier performance at agreed
• (contracted) levels
• Input into the IT preferred suppliers list
• Updated internal Customer
• Satisfaction (CSAT) schedule
• Service improvement plans in place within 30 days of
• identification and agreement of service performance gap
• Expert knowledge of technology procurement &
• contract negotiation
• Knowledge of Supplier Relationship Management and
• IT Operational Sourcing
• Proven negotiation skills
• Excellent understanding of IT services
• Service performance reporting
• Good knowledge of technology procurement and contract negotiation
• Strong supplier management skills
• Excellent co-ordination skills
• Strong communication skills (oral and written)
• English
• Oversee the management of the relationship with suppliers to ensure the provision of specific resource / technical skills required to fix complex or severe incidents / problems
• Manage supplier relationship during exit
• Ensure fulfilment of supplier’s responsibilities during exit period

Specification/Qualification

Educational Qualification 
Minimum of a Higher National Diploma (HND) in Computer Science, Computer Engineering or related areas

Professional Qualification
Possession of the following certifications is recommended: CIPS, ITIL

Desired Experience 
4-7 years of functional experience