Senior Learning Facilitator at Old Mutual Plc

Job Description

• This role is responsible for independently performing all aspects of the learning cycle.
• The Senior Learning Facilitator is an experienced facilitator with a high level of skill and knowledge with regard to learning, and considerable experience at applying this.
• The incumbent is individually accountable for achieving results through own efforts.

DESCRIPTOR

• An experienced facilitator with a high level of skill and knowledge, with regard to learning, and considerable experience at applying this, as determined by the business unit.
• Independently perform all aspects of the learning cycle (needs analysis, research, design, development, implement and evaluate).

KEY RESULT AREAS

Learning Design:

• Conducts training needs analysis for specified area.
• Designs/develops and/or adapts existing learning material in support of workplace competence/needs analysis.
• Pilots developed/adapted learning material prior to formal implementation.
• Implements the new/adapted learning intervention.
• Provides support for the designed/developed/adapted learning intervention.

Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality for  periods of 1 day to a maximum of 3 months.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Learning  Delivery:

• Presents formal, informal, standardized and customized learning interventions.
• Conducts knowledge/skills assessment for each learning intervention.
• Facilitates transfer of learning through providing assistance and/or support to ensure that workplace assessment is conducted.

Learning Effectiveness:

• Analyses trends related to the effectiveness and quality of the learning intervention.
• Reports on the strengths and shortcomings of the learning events.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE

• A first degree or its equivalent from a recognised and accredited institution
• Excellent communication skills (verbal and written)
• Interpersonal and time management skills
• Learning facilitation skills
• Stakeholder management and negotiation skills
• Good understanding of the principles and practices of andragogy
• Good knowledge of the use of MS Office (MS Word, MS Excel, MS PowerPoint)
• Good knowledge of the use of learning softwares such as Workday
• 5 years’ experience in a similar role

Skills

Education

• Diploma (Dip)