Senior Human Resources & Admin Manager at Herbal Goodness

Job Summary

• We are seeking an organized, detail-oriented, and proactive Senior Manager of Admin & HR to oversee and manage all HR and administrative functions within our fully remote team.
• This role is key to ensuring that we maintain strong HR practices, including talent acquisition, performance management, compliance, and employee engagement.
• The ideal candidate will have significant experience in developing and implementing policies, leading recruitment efforts, and enhancing the overall employee experience while ensuring seamless administrative operations.
• As a Senior Manager in this role, you will be instrumental in building a positive company culture, supporting employee growth, and ensuring that our workforce is equipped to meet the evolving demands of a rapidly growing business.

Key Responsibilities
Talent Acquisition & Onboarding:

• Lead full-cycle recruitment for U.S. and Nigerian roles, including job postings, sourcing, screening, interviewing, and hiring.
• Collaborate with department heads to define 30/60/90-day goals for new hires, ensuring alignment in offer letters.
• Oversee a smooth and welcoming onboarding experience using platforms like BambooHR, TalentLMS, and Scribe.
• Ensure compliance with local labor laws in offer letters, contracts, and employee documents.

Performance Management & Employee Development:

• Administer performance review cycles, ensuring managers set clear KPIs and development goals for all employees.
• Maintain and implement a skills matrix and competency mapping system.
• Coordinate leadership and employee training programs using both internal resources and external vendors.
• Support the coaching, mentoring, and development of staff across all departments.

Employee Relations & Engagement:

• Foster a positive and inclusive workplace culture, aligned with the company’s core values of empowerment and sustainability.
• Handle employee concerns, conflicts, and disputes with professionalism, fairness, and confidentiality.
• Manage quarterly team feedback loops and engagement activities, including wellness programs and company town halls.
• Oversee employee recognition programs and retention strategies, including alumni networks.

Compensation & Benefits Administration:

• Maintain up-to-date compensation and benefits structures aligned with industry standards and internal equity.
• Work closely with payroll contractors to ensure accurate and timely processing of salaries, taxes, and benefits.
• Monitor the RPP (Roles, Pay & Performance) framework to ensure alignment between job roles and compensation.
• Assist with managing health benefits, leave policies, and statutory deductions across locations.

Compliance & HR Policy Management:

• Ensure adherence to U.S. and Nigerian labor laws in all HR-related matters.
• Continuously update and enforce company policies related to leave, ethics, remote work, and employee conduct.
• Manage and maintain accurate employee records and follow proper document retention processes.
• Coordinate compliance audits and manage regulatory filing requirements.

Systems & Reporting:

• Optimize the use of HR systems, including HRIS, Google Workspace, and LMS.
• Track key HR metrics such as turnover, employee satisfaction, training completion rates, and diversity statistics.
• Prepare monthly HR dashboards and provide reports on HR performance for executive leadership.

Requirements

• 7+ years of experience in HR and administrative management, particularly with remote teams. An advanced degree, such as an MBA, and relevant HR certifications are required.
• Proven expertise in recruitment, onboarding, employee performance management, and employee engagement.
• Solid experience in policy development and training program implementation.
• Strong background in compliance management, certification handling, and document administration.
• Proficient in HRIS (Human Resources Information Systems).
• Experience with project management tools such as Notion, Asana; CRM experience is a plus.
• Excellent proficiency in Google Workspace and collaborative tools.
• Ability to effectively manage and support a diverse, remote workforce. International experience a strong plus.
• Outstanding problem-solving, data analysis, and decision-making abilities.