We are a Total Real Estate Solutions Company with operations in more than 10 African Countries and certified to international standards (ISO 9001:2015) by UKAS.
Lead the day-to-day delivery of integrated facility management services across client facilities.
Manage hard services (electrical, mechanical, HVAC, plumbing, generators, fire protection systems, lifts, building fabric, etc.) and soft services (cleaning, landscaping, pest control, waste management, security coordination, and other support services).
Ensure compliance with all contractual Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and statutory requirements.
Develop and implement preventive and predictive maintenance programmes to improve asset reliability and operational efficiency.
Prepare and manage annual maintenance budgets, monitor costs, and optimize resource utilization.
Lead multidisciplinary teams, including engineers, supervisors, technicians, and subcontractors, ensuring high performance and accountability.
Serve as the primary liaison between the company and the client, maintaining strong professional relationships and promptly resolving operational issues.
Drive continuous improvement initiatives to enhance service quality and customer satisfaction.
Ensure strict compliance with Health, Safety, Environment (HSE), Quality Management Systems (QMS), and company policies.
Prepare operational reports, performance dashboards, maintenance schedules, and management presentations.
Coordinate emergency response activities and business continuity plans.
Manage contractors and vendors to ensure quality service delivery and contractual compliance.
Identify operational risks and implement appropriate mitigation measures.
Qualifications
Bachelor\'s Degree in Engineering (Electrical, Mechanical, Civil, or related discipline) or a closely related field.
Minimum of 9–12 years\' progressive experience in Facility Management, with significant experience managing integrated FM operations for corporate, industrial, or energy-sector clients.
Demonstrated experience managing large multidisciplinary teams and high-value FM contracts.
Strong knowledge of building systems, maintenance planning, engineering operations, and asset lifecycle management.
Excellent leadership, communication, negotiation, and stakeholder management skills.
Strong commercial awareness with experience managing budgets, contracts, and vendor performance.
Sound knowledge of HSE standards and regulatory compliance within facility management operations.
Proficiency in Microsoft Office Suite and Computerized Maintenance Management Systems (CMMS).
Professional Certifications
COREN registration will be an added advantage.
IFMA Certification (FMP, SFP, CFM, or equivalent) will be an added advantage
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