Senior Design Operations Manager at Resource Haven

Job Summary

• We need a Senior Design Operations Manager who can drive structure, speed, and quality across our commercial fit-out projects.
• This is not just a strategy role. You’ll be hands-on: managing standards, streamlining workflows, coaching designers, and ensuring deliverables are right the first time. 
• If you know how to transform a creative team into a high-performing delivery machine, we want to hear from you.

Responsibilities

• Oversee and QA all design outputs (drawings, BOQs, presentations)
• Eliminate internal errors through process discipline and design governance
• Standardize design systems using modular blocks and reusable templates
• Define and implement SOPs for client feedback, internal reviews, and handoffs
• Bridge the gap between design, project management, QS, and vendors
• Mentor lead designers and guide outsourced design partners
• Reduce turnaround time from concept to IFC to project kickoff.

Requirements

• 7+ years of experience in commercial interior design delivery
• Proven track record managing fast-paced design teams and fit-out projects
• Deep understanding of AutoCAD, Revit, SketchUp & drawing review protocols
• Strong project coordination and technical execution skills
• Process-driven, quality-obsessed, commercially minded.

Nice to Have:

• MSc Degree in Architecture or Interior Design
• Experience managing hybrid (in-house and outsourced) teams
• Led at least 10+ commercial projects from design through build.