Senior Data Center Engineer at BlueChip Consulting

Location: Lagos Island, Lagos
Job Type: Full Time, Onsite

Overview

• We’re searching for a Senior Data Center Engineer who can help us strategize, manage and handle incidents and provide end to end support across each business units. They will drive a culture of service mindset, error free work, and optimum performance across boards.

Responsibilities

• Responsible for managing Service Desk communications with end to end support.
• Responsible for Incident Handling, Service Requests and Escalation Management.
• Responsible for mentoring junior service desk engineers
• Responsible for incident, requests, escalation management.
• Managing Incidents, Requests, Problem & IMAC
• Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration.
• Professional and proactive approach in resolving End User issues

Requirements

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, ICT, System Engineering or any other related fields
• Minimum of 6 years of hands on experience is mandatory.
• Relevant certifications in technology is an added advantage.
• Experience in an IT/Communication sector is an added advantage.

Salary
Negotiable.