Senior Credit Control Officer at JMG

Job Summary

We are seeking an experienced Senior Credit Control Officer to manage customer accounts, drive timely debt collection, minimize bad debt, and support effective cash flow management.

Key Responsibilities

• Monitor customer accounts, invoices, credit limits, and payment schedules.
• Follow up on overdue payments and drive collections within agreed timelines.
• Reconcile customer accounts and resolve payment or invoice discrepancies.
• Allocate customer payments accurately in the ERP system.
• Review customer creditworthiness and ensure compliance with credit policies.
• Prepare weekly collection and debtor reports.
• Liaise with Sales and other teams to resolve customer account issues.
• Negotiate approved repayment plans and maintain accurate collection records.

Requirements

• BSc/BA in Accounting, Finance, Business Administration, or related field.
• 4–7 years’ experience in credit control, collections, or accounts receivable.
• Strong ERP experience and knowledge of debt collection practices.
• Excellent negotiation, communication, analytical, and problem-solving skills.
• Ability to work with targets, multiple accounts, and tight deadlines.
• Strong attention to detail, persistence, and professionalism.