Senior Credit Control Officer I at JMG

Location: Ibadan, Oyo
Department: Credit Control
Reports to: Senior Credit Control Officer II

Brief Description of the Job

• Oversee the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.
• Communicate in an efficient yet friendly manner with customers.
• Ensure customers pay on time and follow up any overdue invoices through sending letters, personal visits, phone calls, emails or other medium.

Duties

• Maintain appropriate filing system for Credit Control Department.
• Keep online real-time file in FTP for approval.
• Manage the emails correspondence and outstation documents by courier.
• Prepare on time outgoing clients’ letters and invoices within agreed time.
• Prepare daily sales invoices.
• Maintain records of all invoices received.
• Ensure that all necessary documents are attached to invoices.
• Dispatch and collect official documents from clients such as: Invoices, Cheques, Quotations, LPO, Award letter, balance payment letters, WHT Letters…
• Collect WHT Credit Notes, VAT receipts, and cash from clients.
• Follow up with clients on pending LPOs and payments for some Key Accounts.
• Maintain security and confidentiality of company and customer information.

Minimum Requirements

• B.Sc / BA in Accounting, Finance, Business or equivalent.
• Minimum 1-3 for Officer level and 4-7 years of experience for Sr. Officer Level.
• Relevant experience in credit and collections is a must.

Competencies:

• Excellent organizing and filing management skills
• Excellent time management skills
• Highly attentive to details
• Ability to manage pressure and prioritize assigned duties
• Pos­i­tive atti­tude
• Reli­able, depend­able and hon­est
• Strong work ethic Pos­i­tive atti­tude
• Reli­able, depend­able and hon­est
• Strong work ethic
• High intelligence quotient.