Senior Compliance Manager at PalmPay

Job Brief

As a Senior Compliance Manager, you will play a critical role in ensuring that our company meets all regulatory and statutory requirements while upholding the highest standards of ethical conduct. In this position, you will provide expert guidance and strategic support to the Risk & Compliance department, helping to navigate complex compliance challenges and manage regulatory obligations effectively. Your responsibilities will include interpreting regulatory requirements, implementing policies and procedures that align with evolving compliance landscapes, and ensuring that the company is well-positioned to meet all legal obligations.

This position requires a keen understanding of current regulatory trends, attention to detail, and a commitment to maintaining the company’s reputation. Your leadership will be essential in fostering a proactive compliance environment and driving initiatives that support organizational integrity and regulatory resilience.

Job Description, Responsibilities and Duties:

• Monitor, evaluate, and report on the effectiveness of compliance policy, procedures, processes, systems, and technologies, escalating potential risks and making recommendations for improvements and implementing necessary changes.
• Establish and maintain strong relationships with external stakeholders who have relevant subject matter expertise to stay updated on compliance regulations, best practices, and emerging trends.
• Oversee regulatory audit and manage responses and proposed remediation.
• Develop and present compliance reporting for senior management and the board.
• Escalate risks and issues as appropriate and in line with regulatory reporting standards.
• Provide strategic, well-informed guidance on compliance matters to Blooms MFB and its diverse business units and departments.
• Develop and track various compliance monitoring metrics, key performance indicators, key risk indicators, and key control indicators to ensure consistent framework, standards, and risk tolerances are followed.  
• Manage short-term deadlines as well as long-term strategic initiatives.
• Liaise with Compliance counterparts regarding trends, financial crime typologies, or other issues that may warrant attention within the centralized compliance functions.
• Assist with training of compliance staff, as required.
• Ensure appropriate escalation of identified compliance issues to relevant stakeholders and senior management.

Requirements and Skills:

• Bachelor's degree in law, business, finance, or a related field. Relevant certifications (e.g. DCP, CAMS, CFE, CAFCA) is a plus.
• Minimum of 7 years of experience with at least 2 years in a Managerial position with a Microfinance bank.
• Excellent interpersonal and communication abilities to work well with internal teams, outside partners, and regulatory authorities
• Strategic attitude with the capacity to strike a balance between Bloom MFBs corporate goals and regulatory requirements, promoting innovation while upholding a solid ethical standard. 
• Strong analytical skills to evaluate complicated regulatory concerns and create workable solutions.
• Ability to manage regulatory audits during regulatory inspections and examinations, and providing responses to auditors.
• A good knowledge of the extant Microfinance banking regulations.