Senior Biomedical Engineer at Medcourt Support Services Limited (MSS)

Position Profile

• The Biomedical Team Lead would be responsible for leading the Biomedical Engineering Service Line of Business, coordinate the Engineering Team engagement across sites, supervises the daily operation of the team by ensuring strict compliance to set process and procedures.

Position Objectives

• To manage all engineering engagements in the delivery of the Biomedical solutions the organization provides for its clients across various sites.

Minimum Qualification and Experience

• At least Masters in Biomedical Engineering
• 2-3 years’ work experience.

Position Dimensions

Duties may include, but are not limited to, the following

• Coordinate alignment of Biomedical engineering team on industry standards
• Coordinate engineering team engagements across sites
• Monitor compliance of Biomedical engineering team on standard processes around Equipment maintenance, repairs, calibrations, sites inspections and inventories, monthly and quarterly reporting.
• Ensure that team align with approved Service Level Agreement (SLA) or Scope of Work for Clinical Facility Management and/or Clinical waste management
• Provide support and coordinate with team on understanding customers’ requirements, initiating engagements with Channel partners, sourcing, logistics follow-through for medical equipment, devices and consumables
• Follow-through with all Biomedical engineering team on assigned deliverables
• Provide support for innovative ways around prompt Preventive maintenance, Assess tagging, Service tagging, and applicable documentations
• Coordinate engineering team on processes on Spares parts management, and weekly/daily requisitions.
• Regularly review and standardize documents for Maintenance reports, on-demand reporting and documentations
• Identify skills gap within engineering team and recommend ways to bridge knowledge gap
• Coordinate all engagements with Biomedical business initiatives like Biomedical Engineering as a Service model
• Design, test and implement new processes for creating biomedical equipment, products and surgical procedures.
• Supports and resolves issues with technical teams.
• Acquires or builds the tools necessary to design, build and maintain biomedical signal processing systems.
• Coordinate the Team to install, adjust, maintain, repair, or provide technical and after-sales support and maintenance for biomedical equipment
• Evaluate the safety, efficiency, and effectiveness of biomedical equipment
• Train clinicians and other personnel on the proper use of biomedical equipment
• Preparation and delivery of demo presentations at client office locations.
• Initiation of engagement with prospective clients for biomedical repairs and maintenance services.
• Driving of channel alliances on new business initiatives with key Global partners and OEMs
• Provision of support in the making of quotes and preparation of product description for prospective and actual clients.
• Ensure that team align with approved Service Level Agreement (SLA) or Scope of Work for Clinical Facility Management and/or Clinical waste management

Core Skills

• Strong Leadership and supervisory skills
• Excellent communication skills
• Teamwork
• Integrity and Ethical
• Resources Management
• Planning and Organizational skills
• Excellent Marketing, Sales and Customer Service skills
• Strong interpersonal and communication skills; Relationship Management; Influencing & Persuading
• Innovative approach to problem solving.