Senior Associate, Digital Trainer at Babban Gona

Key Responsibilities

• You will play a key role in the implementation of an evolving learning strategy that includes  the creation and delivery of learning programs, establishment of learning tools and processes and supporting employees participating in internal and external learning programs, to continue to develop the capability of Babban Gona’s workforce.
• Identify learning needs in accordance with the organisation’s strategic and operational plans.
• Evaluate existing learning programs, make recommendations for change, and upon approval, implement these changes.
• Manage course development and delivery projects in collaboration with internal employees and external providers.
• Develop, implement and evaluate packages that are engaging, support internal learning, and where possible are delivered via an online learning system.
• Consider learning objectives, consult with subject matter experts and source relevant information to develop relevant and contemporary content.
• Contribute to the identification and design of tools to automate and streamline processes within the Learning and Development team and when connecting with the broader organisation.
• Design and develop technical documentation and user manuals ensuring ease of use.
• Evaluate, select and manage an appropriate Learning Management Platform (LMS).
• Planning bespoke digital skills training sessions.
• Develop and manage a scalable organization-wide digital training program that is aligned with the Digital team’s objectives and goals as mapped to the organization’s needs.
• Review existing documentation stored within the document information system and create new documentation when relevant.
• Facilitate relevant “in-house” training sessions, both online and face to face.
• Develop the capacity of other trainers within key teams to support core training programs.
• Other responsibilities and tasks required to support organizational goals and objectives.

Reporting Line:

• Thrives in a fast-paced, start-up environment with dynamic business priorities.

Requirements

• BSc in Business Psychology or other related area; an additional certification such as CPLP will be a bonus.
• 4-5 years’ experience of working in an L&D role Digital Training Manager, Education or other relevant position.

Selection Criteria:

• Demonstrated ability to manage complex projects, support strategy implementation and associated plans.
• Previous experience in the creation and delivery of learning packages based on adult learning principles, including in instructional design.
• Experience with the use and/or development of technology to support learning, including practical experience with Learning Management Systems (LMS) and e-learning platforms.
• Experience with training and assessment, training management and facilitation.
• Proven ability to collaborate and consult to obtain relevant information from subject matter experts.
• Highly developed interpersonal and communication skills, both written and verbal.

Demonstrated Ability:

• Ability to demonstrate excellent time management, attention to detail and prioritizing skills.
• Ability to supervise and build the capacity of young teams
• A strong willingness to learn and be a team player

Desirable Experience:

• Experience implementing large scale corporate training programs.
• Experience delivering remote training to employees that are geographically dispersed.
• Experience delivering learning in areas with access to limited technology and internet connectivity.
• Experience delivering training and learning to people with limited literacy.
• Knowledge of monitoring and evaluation practices for learning.

Start Up Environment:

• Thrives in a fast-paced, start-up environment with dynamic business priorities.

Benefits

• Competitive Salary
• Health Insurance
• Pension
• Performance Bonus
• Annual Paid Vacation
• Group Life Insurance